Welcome to the e-Government Gateway Quick Solution Center. Please continue by choosing the most appropriate answer with the problem you encountered or the information you need. You will reach the related help content after a few steps.
What problems do you experience when logging into the system with two steps?
- I cannot access my phone number, what should I do?
- I changed my phone number, what should I do?
- I cannot log in due to SIM blocking, what should I do?
- What should I do to log in with a different phone number or unblock the SIM using the NFC feature?
- I did not receive the verification code via SMS, what should I do?
- I am abroad and cannot receive a verification code, what should I do?
- My verification code is not accepted, what should I do?
- I didn't receive a notification on my registered device, what should I do?
- The pending transaction is not visible in mobile approval, what should I do?
- Can I log in using a device other than my registered device?
- I do not have access to my registered device, I cannot receive mobile notifications, how can I log in?