I lost/had my registered device stolen, what should I do?
If you lose or have your registered device stolen, it is recommended that you change or delete it after logging into your e-Government Gateway account.
How can I log in to the system without a registered device?
If you cannot access your registered device, you can request a verification code via SMS after the notification confirmation period has passed. You can use this verification code to log in to the system and then delete your registered device.
- Yes, My problem is solved.
- No, I want to fill up the communication form.