I don't receive a verification code, what should I do?
When you enable two-step login, the verification code you're asked to enter will be sent via SMS to your verified mobile phone number. First, verify that your mobile phone number displayed on the verification code entry screen is up-to-date.
If the verification code isn't entered within the timeframe shown on the screen, a "Resend" button will appear. If you don't receive an SMS, you can click this button to request another SMS. If you still don't receive an SMS, check your phone's settings as follows:
• Check if you have any programs blocking SMS messages on your phone.
• Ensure your phone has a network connection.
*If your phone’s messaging app has a spam or blocked messages folder, you can check it.
• Contact your carrier to have your SMS settings checked.
- Yes, My problem is solved.
- No, I want to fill up the communication form.