Welcome to the e-Government Gateway Contact and Help Center. This page contains information to find out how to get most up-to-date information about problems encountered while e-Goverment Gateway is used and how to contact our support team.
No Barriers in e-Government
If you are having difficulties reaching e-Government Call Center by calling 160, you can make a video call to our employees who can speak in sign language and get quick support for any problems you encounter while using the e-Government Gateway.
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Problems Encountered while Using e-Government Gateway
- Problems with sign in methods like Password, e-Signature, Mobile Signature etc.,
- Technical problems encountered about the usage of the services,
- Problems about access, missing pages, broken links, etc.,
- You can use e-Government Gateway Call Center for all your opinions and suggestions about e-Government Gateway.
In these cases, firstly, please review Quick Solution Center , If you can not find an answer to your problem, you might fill in the form located in "Contact Form" page, call 160 from any mobile or land-line phone or send an e-mail to in order to reach e-Government Gateway Call Center.
Your Issues and Opinions about Public Institutions
For other issues and opinions about the services of public institutions, you might use Presidency Communication Center (CİMER) Application form or 150 numbered call center.