E-Government Gateway

e-Government Portal Call Center Statistics

You can access statistical information about all calls collected at the e-Government Gateway Call Center with the number 160, including opinions, suggestions, and complaints.

TOTAL NUMBER OF CALLS

9.224.201

NUMBER OF RESOLVED CALLS

9.224.144

NUMBER OF CALLS IN THE RESOLUTION PROCESS

57

Number of Calls by Years: The number of calls recorded at the e-Government Gateway Call Center with the number 160 at the end of each year since the opening of the e-Government Gateway. The data for the last year is based on 30.04.2025.

Number of Calls by Months in the Last 1 Year: The number of calls recorded at the e-Government Gateway Call Center with the number 160 at the end of the last 12 months.

This page has been created based on data dated 30.04.2025.