E-Government Gateway

e-Government Portal Call Center Statistics

You can access statistical information about all calls collected at the e-Government Gateway Call Center with the number 160, including opinions, suggestions, and complaints.

TOTAL NUMBER OF CALLS

10.063.516

NUMBER OF RESOLVED CALLS

10.063.513

NUMBER OF CALLS IN THE RESOLUTION PROCESS

3

Number of Calls by Years: The number of calls recorded at the e-Government Gateway Call Center with the number 160 at the end of each year since the opening of the e-Government Gateway. The data for the last year is based on 31.01.2026.

Number of Calls by Months in the Last 1 Year: The number of calls recorded at the e-Government Gateway Call Center with the number 160 at the end of the last 12 months.

This page has been created based on data dated 31.01.2026.